{"product_id":"go-general-service","title":"GO General Service","description":"\u003cp\u003e\u003cstrong\u003e\u003cmeta charset=\"utf-8\"\u003eIncludes inspection, diagnosis, and quotation only. Repairs are not included in this fee\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"616\" data-start=\"427\"\u003eThe GO Assessment \u0026amp; Quote Service is designed for customers who prefer a pay-as-you-go approach to servicing, rather than committing to one of our comprehensive GO Package Services upfront.\u003c\/p\u003e\n\u003cp data-end=\"810\" data-start=\"618\"\u003eThis service includes a thorough inspection and diagnosis of your equipment by our expert technicians. Once assessed, we will provide a detailed quote outlining the required repairs and parts.\u003c\/p\u003e\n\u003cp data-end=\"995\" data-start=\"812\"\u003eThis is a standalone assessment product - it does not include any repair work. If you prefer a faster, more cost-effective solution, we recommend booking a GO Package Service instead.\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 data-end=\"1022\" data-start=\"1002\"\u003eWhat’s Included:\u003c\/h3\u003e\n\u003cul data-end=\"1176\" data-start=\"1023\"\u003e\n\u003cli data-end=\"1054\" data-start=\"1023\"\u003e\n\u003cp data-end=\"1054\" data-start=\"1025\"\u003eEquipment intake and check-in\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1097\" data-start=\"1055\"\u003e\n\u003cp data-end=\"1097\" data-start=\"1057\"\u003eVisual inspection and functional testing\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1136\" data-start=\"1098\"\u003e\n\u003cp data-end=\"1136\" data-start=\"1100\"\u003eStrip-down and diagnostic assessment\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1176\" data-start=\"1137\"\u003e\n\u003cp data-end=\"1176\" data-start=\"1139\"\u003eA written quote for necessary repairs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1183\" data-end=\"1205\"\u003eWhat Happens Next:\u003c\/h3\u003e\n\u003cul data-start=\"1206\" data-end=\"1655\"\u003e\n\u003cli data-start=\"1206\" data-end=\"1303\"\u003e\n\u003cp data-start=\"1208\" data-end=\"1303\"\u003eAfter your unit is received, we will email you a quote within approximately \u003cstrong data-start=\"1284\" data-end=\"1303\"\u003e7 business days\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1304\" data-end=\"1389\"\u003e\n\u003cp data-start=\"1306\" data-end=\"1389\"\u003e\u003cstrong data-start=\"1306\" data-end=\"1339\"\u003eYou will have 3 business days\u003c\/strong\u003e to approve the quote and confirm your repair slot\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1390\" data-end=\"1532\"\u003e\n\u003cp data-start=\"1392\" data-end=\"1532\"\u003eIf you do not respond within 3 days, the quote and repair timing may need to be re-issued based on workshop availability and part lead times\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1533\" data-end=\"1655\"\u003e\n\u003cp data-start=\"1535\" data-end=\"1655\"\u003eIf we do not receive a response within \u003cstrong data-start=\"1574\" data-end=\"1605\"\u003e7 days of sending the quote\u003c\/strong\u003e, your unit will be removed from the service queue\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1662\" data-end=\"1685\"\u003eTerms \u0026amp; Conditions:\u003c\/h3\u003e\n\u003col data-start=\"1687\" data-end=\"2885\"\u003e\n\u003cli data-start=\"1687\" data-end=\"1837\"\u003e\n\u003cp data-start=\"1690\" data-end=\"1837\"\u003e\u003cstrong data-start=\"1690\" data-end=\"1708\"\u003eInspection Fee\u003c\/strong\u003e: The $330 fee covers labour for inspection and quotation only. It is \u003cstrong data-start=\"1778\" data-end=\"1796\"\u003enon-refundable\u003c\/strong\u003e and does not contribute to repair costs.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1838\" data-end=\"1996\"\u003e\n\u003cp data-start=\"1841\" data-end=\"1996\"\u003e\u003cstrong data-start=\"1841\" data-end=\"1854\"\u003eLead Time\u003c\/strong\u003e: Allow up to \u003cstrong data-start=\"1868\" data-end=\"1887\"\u003e7 business days\u003c\/strong\u003e from booking for assessment and quotation. This timeframe is approximate and may vary depending on workload.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1997\" data-end=\"2180\"\u003e\n\u003cp data-start=\"2000\" data-end=\"2180\"\u003e\u003cstrong data-start=\"2000\" data-end=\"2018\"\u003eQuote Approval\u003c\/strong\u003e: Customers have \u003cstrong data-start=\"2035\" data-end=\"2054\"\u003e3 business days\u003c\/strong\u003e from the time of quote issue to accept and pay for the quoted repair. After this period, availability and pricing may change.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2181\" data-end=\"2349\"\u003e\n\u003cp data-start=\"2184\" data-end=\"2349\"\u003e\u003cstrong data-start=\"2184\" data-end=\"2207\"\u003eAbandoned Equipment\u003c\/strong\u003e: If no response is received within \u003cstrong data-start=\"2243\" data-end=\"2277\"\u003e7 days of the quote being sent\u003c\/strong\u003e, your unit will be removed from the queue and set aside for collection.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2350\" data-end=\"2596\"\u003e\n\u003cp data-start=\"2353\" data-end=\"2596\"\u003e\u003cstrong data-start=\"2353\" data-end=\"2378\"\u003eUncollected Equipment\u003c\/strong\u003e: Once notified that your unit has been removed from the queue, you will have \u003cstrong data-start=\"2456\" data-end=\"2466\"\u003e7 days\u003c\/strong\u003e to collect it. Units not collected within this timeframe will be considered abandoned and \u003cstrong data-start=\"2557\" data-end=\"2595\"\u003edisposed of without further notice\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2597\" data-end=\"2765\"\u003e\n\u003cp data-start=\"2600\" data-end=\"2765\"\u003e\u003cstrong data-start=\"2600\" data-end=\"2623\"\u003eNo Express Handling\u003c\/strong\u003e: This service is not prioritised over package bookings. Lead times for repairs are variable depending on part availability and workshop load.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2766\" data-end=\"2885\"\u003e\n\u003cp data-start=\"2769\" data-end=\"2885\"\u003e\u003cstrong data-start=\"2769\" data-end=\"2800\"\u003eNo Repairs Without Approval\u003c\/strong\u003e: Repairs will only commence once full payment for the quoted work has been received.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 data-start=\"2892\" data-end=\"2936\"\u003eWant Faster Turnaround and Better Value?\u003c\/h3\u003e\n\u003cp data-start=\"2938\" data-end=\"3133\"\u003eOur \u003cstrong data-start=\"2942\" data-end=\"2965\"\u003eGO Package Services\u003c\/strong\u003e include fixed pricing, priority scheduling, and commonly replaced parts to ensure a smoother, faster repair process. Ask our team which package is right for your unit.\u003c\/p\u003e","brand":"GO Industrial","offers":[{"title":"Default Title","offer_id":46874938933465,"sku":"GENERAL-SERVICE","price":330.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1792\/8225\/files\/go-general-service-go-industrial-general-service-2303450.jpg?v=1756297848","url":"https:\/\/goind.com.au\/products\/go-general-service","provider":"GO Industrial","version":"1.0","type":"link"}